Delivery

This item is subject to the following delivery charges:
 

Please note that this is a kerbside delivery service and delivery must be made to the address provided to us, our sinks cannot be left outside or with a neighbour. 

Our sinks are also extremely heavy, so we recommend that you arrange to have two able people available to help get the item inside or upstairs.
 

You can view a full delivery quote for your basket and shipping address in the checkout. All charges shown include any applicable tax and duty.

We offer one tracked service from DHL. For UK orders, each item will be dispatched as soon as it is ready and should arrive within 1-3 business days.

International orders will be dispatched only when all items are ready and they should arrive within 3-5 business days. If you wish to receive individual items as soon as they are ready, please consider placing them as separate orders.

View our Delivery support page for more information.

Returns

This item is eligible for return within 28 days of delivery, however we cannot accept returns of sinks once they have been plumbed in. 

Please be aware that we are unable to cover any return postage costs and the charges for an item of this size and weight could be substantial.

Any items returned to us in the condition in which they were sent will be refunded in full, excluding any delivery fees (and a 10% restocking fee if you are ordering from outside of the UK).

We cannot take responsibility for any loss or breakages that occur during the return process and therefore recommend that returns are made using the original packaging with a tracked, insured and signed for service.

Any damaged, faulty, missing or incorrect items must be reported within 14 days of receipt.

View our Returns support page for more information.